Last updated: December 2024
We collect information you provide directly to us, such as:
• Email address and password for account creation
• Organization/team name and details
• Payment information (processed securely through Stripe)
• Support communications and feedback
We automatically collect certain information about your use of our service:
• Log data (IP address, browser type, pages visited)
• Device information and operating system
• Usage patterns and feature utilization
• Performance and error data
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraudulent transactions
• Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to third parties except:
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our company
• Consent: With your explicit consent for specific purposes
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
If you are located in the European Union (EU), European Economic Area (EEA), or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal data.
We process your personal data under the following lawful bases:
• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contract with you (providing our services)
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: For our business operations, fraud prevention, and service improvement
• Right of Access (Article 15): You can request a copy of all personal data we hold about you
• Right to Rectification (Article 16): You can request correction of inaccurate or incomplete data
• Right to Erasure (Article 17): You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing (Article 18): You can request limitation of processing in specific situations
• Right to Data Portability (Article 20): You can request your data in a structured, machine-readable format
• Right to Object (Article 21): You can object to processing based on legitimate interests or direct marketing
• Rights Related to Automated Decision Making (Article 22): Protection against solely automated decision-making
To exercise any of these rights, please contact us at theo@scrimstats.gg. We will respond to your request within one month (30 days) as required by GDPR, and may extend this by two additional months for complex requests.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
When you make a purchase, we collect billing information necessary to process your payment. This includes:
• Billing name and address
• Payment method information (processed securely by Stripe)
• Transaction history and receipts
• VAT/Tax identification numbers where applicable
We retain billing information for accounting and legal compliance purposes. Payment card information is processed and stored securely by our PCI-DSS compliant payment processor (Stripe) and is not stored on our servers.
We use cookies and similar tracking technologies to collect and track information about your use of our service. Cookies are small files stored on your device that help us provide and improve our services.
• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences
Our service integrates with third-party services including:
• Stripe: For payment processing (subject to Stripe's privacy policy)
• Supabase: For data storage and authentication
• Deployment Platforms: For hosting your analytics dashboard
These services have their own privacy policies and we encourage you to review them.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: theo@scrimstats.gg
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